Privacy Policy

Scope

This policy applies to information we process when you use our website, enroll in our courses, request support, attend events, or communicate with us. If you access third-party websites or services through our site, those third parties’ privacy practices apply.

Definitions

“Personal Data”

Information that identifies or can reasonably be linked to you, such as your name, email, or course enrollment details.

“Processing”

Any operation performed on data (collecting, storing, using, sharing, deleting).

“Service Providers”

Vendors that process data on our behalf to provide services like hosting, email delivery, analytics, payments, or customer support.

Data We Collect

Data you provide

Account & contact details: name, email address, phone number, country/region.
Course enrollment information: selected programs, schedules, learning preferences, progress information you choose to share.
Communications: messages, form submissions, support requests, and feedback.
Payment-related data: if you purchase, payments are processed by third-party payment processors; we may receive limited billing details (e.g., payment status, last 4 digits, transaction identifiers), but we do not store full card numbers.

Data we collect automatically

Device & log data: IP address, browser type, operating system, referring/exit pages, timestamps.
Usage data: pages visited, clicks, session duration, and performance metrics (to keep the site reliable and secure).
Cookie and local storage data: preferences such as cookie consent and theme selection.

Where Data Comes From

We collect information (a) directly from you, (b) from your browser/device when you use the site, and (c) from trusted service providers (e.g., payment processors confirming transaction status, email service providers confirming deliverability).

How We Use Data

Provide services: enrollments, course access, lesson delivery, and customer support.
Improve and maintain: debugging, performance monitoring, and product development.
Security and integrity: detect and prevent fraud, abuse, and unauthorized access.
Communications: respond to requests, send operational messages (e.g., confirmations, updates), and—where permitted—marketing communications you can opt out of.
Legal and compliance: comply with applicable laws, enforce our terms, and protect rights and safety.

Legal Bases (EEA/UK)

If you are located in the EEA/UK, we process personal data under one or more of these bases:

Contract

To provide courses and services you request and to manage billing and support.

Legitimate interests

To secure, improve, and operate our services (balanced against your rights).

Consent

For optional cookies and certain marketing messages, where required.

Legal obligation

To meet recordkeeping, compliance, and regulatory requirements.

Cookies & Similar Technologies

Cookies are small text files stored on your device. We also use local storage for preferences. You can manage consent using the cookie banner on this page.

Strictly necessary

Used to remember your cookie choices and keep core functionality reliable (e.g., basic site preferences).

Analytics (optional)

Used to understand which pages are helpful and to improve user experience. If enabled, we collect aggregated usage metrics.

Sharing & Disclosures

We do not sell your personal data. We share personal data only as needed:

Service providers: hosting, analytics (if enabled), email delivery, payments, customer support tools.
Legal compliance: if required by law or to respond to lawful requests.
Protection: to protect our rights, users, and the public, including fraud prevention.
Business transactions: in connection with mergers, acquisitions, or asset sales (subject to safeguards).

International Transfers

We may process data in countries outside where you live. Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections).

Data Retention

We keep personal data only as long as needed for the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on data type and context.

Security

We use technical and organizational measures designed to protect personal data, including encryption in transit (HTTPS), access controls, and data minimization. No method of transmission or storage is completely secure; we encourage you to use strong passwords and keep your devices protected.

Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps.

Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to request portability. You may also withdraw consent where processing is based on consent.

How to submit a request

Use the contact details below. To protect your privacy, we may ask you to verify your identity before fulfilling certain requests.

US State Disclosures (CCPA/CPRA)

We do not sell personal information as defined by the CCPA/CPRA, and we do not share personal information for cross-context behavioral advertising. We may disclose information to service providers for business purposes as described above.

California residents may have the right to know, delete, and correct personal information, and to limit use of sensitive personal information (where applicable). We do not use sensitive personal information to infer characteristics.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the “Last updated” date above.